Download ProcessWorx CMDB 1.5.0204

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ProcessWorx CMDB 1.5.0204
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(39.21 Mb)

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General Info

Price: 149 USD (Buy Now)

Hits: 92 visitors

Publisher: ProcessWorx LLC

OS Support: Win 3.1x, Win95, Win98, WinME, WinNT 3.x, WinNT 4.x, Windows2000, WinXP, Windows2003,

License: Commercial

Date added: 22 Sep 2010

Last Update: 31 May 2006

Downloads: Total: 56

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Publisher's description

ProcessWorx Configuration Management Database (CMDB)

The ProcessWorx CMDB provides a foundation for IT organizations to improve their core operational processes. By establishing a standard, centralized information repository through a Configuration Management Database (CMDB), IT organizations can establish higher levels of service delivery, support and increase customer satisfaction. Based on the ITIL framework and ITSM best practices, this tactical, cost-effective solution helps IT organizations record, maintain and report on infrastructure configuration items (CIs) including applications/software, devices/peripherals, servers, databases and related IT documentation. - Record and maintain CI attributes & IT service dependencies- Establish & track CI ownership and accountability- Track CIs by type, owner, dept., environment, status and vendor- Establish relationships within and between IT services and CIs- Maintain data integrity through audit tracking & change logs- Determine CI status, generate compliance reports- Link CIs to specific documentation including policies, processes, procedures and supporting reference materials- Sarbanes-Oxley and IT continuity (ITSCM) tracking functionality- Custom reports, record duplication and data export functions- Dynamically update IT Service and CI relationships- Track inactive, non-standard and/or non-complaint CIs- Copy and export CI data and related reports- Generate business-specific IT Service Catalog with pricing- Import, export and dynamically update CI information ...and many more features!The ProcessWorx CMDB includes demo data to better understand how the CMDB is used in a real-world setting. The ProcessWorx CMDB also includes supporting documentation examples to help establish the foundation for the Configuration Management process:- Configuration Management Policy Template / Example- Configuration Management Process Overview / Example- Multiple Configuration Management Procedure Examples

Version History

Version 1.5.0204 added on: 31 May 2006


Related Tags:

    CMDB          Configuration Management          ITIL          ITSM          Service Management          Service Level Agreement          SLA          OLA          UC          IT          Service Catalog          MOF      

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